:root{
  --bg:#f4f7fb;--ink:#10233e;--muted:#68788e;--line:#dbe4ee;
  --navy:#071a31;--white:#fff;--blue:#1473e6;--green:#169447;--accent:#1473e6;
  --shadow:0 24px 70px rgba(15,39,73,.13);
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,Segoe UI,Arial,sans-serif;overflow-x:hidden}button,a{font:inherit}.hidden{display:none!important}
.topbar{position:fixed;z-index:60;left:0;right:0;top:0;height:74px;padding:0 5vw;display:flex;align-items:center;background:rgba(244,247,251,.88);backdrop-filter:blur(18px);border-bottom:1px solid rgba(219,228,238,.85)}
.brand{display:flex;align-items:center;gap:11px;color:var(--ink);text-decoration:none}.brand-mark{width:40px;height:40px;border-radius:12px;background:var(--navy);color:white;display:grid;place-items:center;font-weight:900}.brand small{display:block;color:var(--muted);font-size:10px;margin-top:3px}
.presentation-progress{margin-left:auto;display:flex;align-items:center;gap:12px;color:var(--muted);font-size:11px}.presentation-progress>div{width:130px;height:6px;background:#dce4ee;border-radius:50px;overflow:hidden}.presentation-progress i{display:block;width:0;height:100%;background:var(--accent);transition:.2s}
.hero{min-height:100vh;padding:155px 8vw 90px;background:linear-gradient(140deg,#07182e,#0b2a52 65%,#0e4386);color:white;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}.hero-glow{position:absolute;width:720px;height:720px;border-radius:50%;background:#1577ea;filter:blur(150px);opacity:.25;right:-160px;top:30px}.eyebrow{font-size:11px;letter-spacing:.18em;font-weight:900;color:#69b1ff}.eyebrow.dark{color:var(--accent)}.hero h1{position:relative;font-size:clamp(66px,9vw,132px);line-height:.88;letter-spacing:-.065em;margin:22px 0 28px}.hero h1 em{font-style:normal;color:#5aaaff}.hero p{position:relative;max-width:720px;font-size:18px;line-height:1.7;color:#c8d8eb}.start-link{position:relative;width:max-content;margin-top:30px;padding:17px 21px;border-radius:15px;background:white;color:var(--navy);font-weight:900;text-decoration:none;display:flex;gap:28px;align-items:center;transition:.3s}.start-link:hover{transform:translateY(-4px);box-shadow:0 18px 45px rgba(0,0,0,.22)}
.shell{width:min(1380px,92vw);margin:auto}.programs-start{padding:110px 0 75px}.section-intro{max-width:900px;margin-left:auto;margin-right:auto;text-align:center}.section-intro h2{font-size:clamp(48px,6vw,82px);letter-spacing:-.055em;margin:10px 0}.section-intro p{color:var(--muted);font-size:17px;line-height:1.7}
.program-section{min-height:100vh;padding:110px 0;display:flex;align-items:center;position:relative;overflow:hidden}.program-section:nth-child(even){background:#eef4fa}.program-grid{display:grid;grid-template-columns:1fr 1fr;gap:70px;align-items:center}.program-copy{max-width:660px}.program-number{font-size:12px;font-weight:900;letter-spacing:.16em;color:var(--accent)}.program-icon{width:70px;height:70px;border-radius:20px;background:var(--accent);color:white;display:grid;place-items:center;font-size:30px;margin:22px 0;box-shadow:0 18px 40px color-mix(in srgb,var(--accent) 27%,transparent)}.program-copy h2{font-size:clamp(54px,6vw,88px);letter-spacing:-.06em;line-height:.95;margin:0 0 20px}.program-tagline{font-size:23px;line-height:1.55;color:#40526a;margin:0 0 28px}.program-info{display:grid;grid-template-columns:1fr 1fr;gap:14px}.program-info article{background:white;border:1px solid var(--line);border-radius:17px;padding:19px}.program-info span{font-size:10px;font-weight:900;letter-spacing:.12em;color:var(--accent)}.program-info p{color:var(--muted);font-size:13px;line-height:1.6;margin:8px 0 0}.use-chips{display:flex;flex-wrap:wrap;gap:9px;margin:20px 0 28px}.use-chips span{padding:9px 12px;border-radius:50px;background:color-mix(in srgb,var(--accent) 9%,white);color:#41536a;font-size:12px}.open-tickets{border:0;background:var(--accent);color:white;border-radius:15px;padding:16px 20px;font-weight:900;display:flex;gap:24px;align-items:center;cursor:pointer;transition:.3s}.open-tickets:hover{transform:translateY(-4px);box-shadow:0 18px 38px color-mix(in srgb,var(--accent) 24%,transparent)}
.program-visual{height:520px;border-radius:28px;background:white;border:1px solid var(--line);box-shadow:var(--shadow);overflow:hidden;position:relative;transform:perspective(1100px) rotateY(-4deg)}.visual-top{height:58px;background:#edf3f8;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 22px;gap:8px}.visual-top i{width:10px;height:10px;border-radius:50%;background:#cdd7e2}.visual-body{height:calc(100% - 58px);padding:34px;background:radial-gradient(circle at 65% 30%,color-mix(in srgb,var(--accent) 17%,white),white 60%);display:flex;flex-direction:column}.visual-brand{display:flex;align-items:center;gap:14px}.visual-brand div{width:58px;height:58px;border-radius:17px;background:var(--accent);color:white;display:grid;place-items:center;font-size:25px}.visual-brand b{font-size:22px}.visual-ticket-stack{margin-top:auto;display:grid;gap:12px}.mini-ticket{background:white;border:1px solid var(--line);border-radius:15px;padding:16px;display:flex;align-items:center;gap:14px;box-shadow:0 10px 25px rgba(19,42,74,.07);transform:translateX(var(--shift))}.mini-ticket i{width:36px;height:36px;border-radius:11px;background:color-mix(in srgb,var(--accent) 11%,white);color:var(--accent);display:grid;place-items:center;font-style:normal;font-weight:900}.mini-ticket span{display:block;color:var(--muted);font-size:10px;margin-top:3px}
.ending{min-height:65vh;background:var(--navy);color:white;display:flex;align-items:center;text-align:center}.ending h2{font-size:clamp(50px,6vw,85px);letter-spacing:-.055em;margin:12px 0 35px}.ending-flow{display:flex;justify-content:center;align-items:center;gap:18px;flex-wrap:wrap}.ending-flow span{border:1px solid rgba(255,255,255,.17);padding:13px 17px;border-radius:50px}.ending-flow i{color:#62adff}
.workspace-dialog{width:min(1480px,96vw);height:min(910px,95vh);padding:0;border:0;border-radius:25px;overflow:hidden;background:#f6f9fc;box-shadow:0 35px 100px rgba(3,15,30,.45)}.workspace-dialog::backdrop{background:rgba(4,15,29,.77);backdrop-filter:blur(9px)}.workspace-shell{height:100%;display:flex;flex-direction:column}.workspace-header{height:72px;flex:none;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 22px}.workspace-brand{display:flex;align-items:center;gap:12px}.workspace-icon{width:42px;height:42px;border-radius:12px;background:var(--accent);color:white;display:grid;place-items:center;font-size:20px}.workspace-brand span{display:block;font-size:9px;color:var(--muted);letter-spacing:.12em}.workspace-brand b{font-size:16px}.workspace-stats{margin-left:auto;display:flex;gap:10px;font-size:11px;color:var(--muted)}.workspace-stats span{padding:9px 11px;border:1px solid var(--line);border-radius:10px}.workspace-stats b{color:var(--ink);font-size:15px}.workspace-stats .done b{color:var(--green)}.close-x{margin-left:14px;width:40px;height:40px;border:0;border-radius:50%;background:#edf2f7;color:var(--ink);font-size:25px;cursor:pointer}.workspace-body{flex:1;min-height:0;overflow:hidden}.ticket-list-view{height:100%;overflow:auto;padding:34px}.ticket-list-head{display:flex;align-items:end;justify-content:space-between;margin-bottom:26px}.ticket-list-head span,.micro-label{font-size:10px;font-weight:900;letter-spacing:.13em;color:var(--accent)}.ticket-list-head h3{font-size:40px;letter-spacing:-.04em;margin:6px 0}.ticket-list-head p{color:var(--muted);font-size:13px}.ticket-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.ticket-card{min-height:270px;background:white;border:1px solid var(--line);border-radius:20px;padding:21px;position:relative;overflow:hidden;cursor:pointer;transition:.35s}.ticket-card:hover{transform:translateY(-6px);box-shadow:var(--shadow)}.ticket-card:before,.ticket-card:after{content:"";position:absolute;top:80px;width:18px;height:18px;border-radius:50%;background:#f6f9fc}.ticket-card:before{left:-9px;border-right:1px solid var(--line)}.ticket-card:after{right:-9px;border-left:1px solid var(--line)}.ticket-head{display:flex;justify-content:space-between;font-size:10px;font-weight:900;letter-spacing:.1em}.ticket-status{padding:6px 9px;border-radius:8px;background:#fff0ee;color:#d43c33}.ticket-icon{height:68px;margin:10px -21px 18px;border-bottom:1px dashed var(--line);display:grid;place-items:center;font-size:34px;color:var(--accent)}.ticket-card h4{font-size:20px;margin:0 0 8px}.ticket-card p{font-size:13px;color:var(--muted);line-height:1.55}.ticket-card footer{position:absolute;left:21px;right:21px;bottom:17px;display:flex;justify-content:space-between;font-size:11px}.ticket-card.resolved{background:#edf9f1;border-color:#bce0c8}.ticket-card.resolved .ticket-status{background:var(--green);color:white}.ticket-card.resolved .ticket-icon,.ticket-card.resolved footer b{color:var(--green)}
.ticket-detail-view{height:100%;overflow:auto}.detail-top{height:58px;position:sticky;top:0;z-index:10;background:rgba(246,249,252,.92);backdrop-filter:blur(14px);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 28px}.text-back{border:0;background:transparent;color:var(--muted);cursor:pointer}.text-back:hover{color:var(--accent)}.ticket-code{margin-left:auto;display:flex;align-items:center;gap:10px}.ticket-code span{font-size:11px;font-weight:900;letter-spacing:.1em}.ticket-code b{font-size:9px;background:#d43a31;color:white;padding:7px 9px;border-radius:7px}.detail-hero{background:white;border-bottom:1px solid var(--line);padding:32px 36px;display:flex;justify-content:space-between;align-items:end;gap:30px}.detail-hero h2{font-size:44px;letter-spacing:-.045em;margin:8px 0}.detail-hero p{max-width:720px;color:var(--muted);line-height:1.6;margin:0}.detail-facts{display:flex;gap:10px}.detail-facts article{min-width:120px;padding:13px;border:1px solid var(--line);border-radius:13px}.detail-facts span{display:block;font-size:9px;color:var(--muted);text-transform:uppercase}.detail-facts b{font-size:14px}.detail-content{scroll-behavior:smooth}.detail-block{min-height:72vh;padding:58px 7%;position:relative;border-bottom:1px solid var(--line);display:flex;flex-direction:column;justify-content:center}.block-index{position:absolute;right:6%;top:25px;font-size:70px;font-weight:900;color:#e6edf4}.issue-layout{display:grid;grid-template-columns:1.15fr .85fr;gap:25px;align-items:center}.issue-visual{height:390px;border-radius:20px;background:#0b203d;overflow:hidden;position:relative;box-shadow:0 22px 60px rgba(12,36,67,.18)}.issue-visual img{position:absolute;inset:0;width:100%;height:100%;object-fit:contain;opacity:0;z-index:3;transition:.35s}.issue-visual.has-image img{opacity:1;background:#fff}.issue-visual.has-image .issue-illustration,.issue-visual.has-image .error-window{opacity:0;pointer-events:none}.error-window{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:min(430px,80%);background:white;border-radius:14px;padding:22px;display:flex;gap:15px;box-shadow:0 20px 50px rgba(0,0,0,.25)}.error-icon{width:38px;height:38px;border-radius:50%;background:#e4473d;color:white;display:grid;place-items:center;font-weight:900}.error-window p{margin:5px 0 0;color:var(--muted);font-size:12px}.user-report blockquote{font-size:25px;line-height:1.45;letter-spacing:-.02em;margin:15px 0 30px}.quick-check{background:white;border:1px solid var(--line);border-radius:16px;padding:18px}.quick-check span{font-size:10px;font-weight:900;color:var(--accent);text-transform:uppercase}.quick-check p{margin:7px 0 0;color:var(--muted)}.detail-block h3{font-size:43px;letter-spacing:-.04em;margin:10px 0 30px}.cause-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:13px}.cause-item{background:white;border:1px solid var(--line);border-radius:15px;padding:19px;display:flex;gap:14px;align-items:center}.cause-item i{width:32px;height:32px;border-radius:10px;background:#e9f2fc;color:var(--accent);display:grid;place-items:center;font-style:normal;font-weight:900}.solution-timeline{max-width:920px}.solution-step{display:grid;grid-template-columns:48px 1fr auto;gap:16px;align-items:center;padding:18px 0;border-bottom:1px solid var(--line)}.solution-step b{width:42px;height:42px;border-radius:13px;background:var(--navy);color:white;display:grid;place-items:center}.solution-step p{margin:0;color:#41536a;line-height:1.55}.solution-step span{font-size:10px;color:var(--muted)}.verify-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.verify-grid article{background:white;border:1px solid var(--line);border-radius:18px;padding:25px}.verify-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;font-size:21px;margin-bottom:20px}.verify-icon.success{background:#e8f7ed;color:var(--green)}.verify-icon.escalate{background:#eef3f8;color:var(--navy)}.verify-grid article>span{font-size:11px;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.verify-grid p{color:var(--muted);line-height:1.65}.resolve-ticket{margin-top:28px;border:0;background:var(--green);color:white;padding:18px;border-radius:14px;font-weight:900;cursor:pointer;transition:.3s}.resolve-ticket:hover{transform:translateY(-3px);box-shadow:0 15px 30px rgba(22,148,71,.22)}.resolve-ticket.reopen{background:#e7edf4;color:var(--ink)}
.reveal{opacity:0;transform:translateY(24px);transition:.75s cubic-bezier(.2,.8,.2,1)}.reveal.visible{opacity:1;transform:none}
@media(max-width:1050px){.program-grid{grid-template-columns:1fr}.program-visual{display:none}.ticket-grid{grid-template-columns:repeat(2,1fr)}.issue-layout{grid-template-columns:1fr}.issue-visual{height:300px}}
@media(max-width:700px){.presentation-progress{display:none}.hero{padding:140px 22px 70px}.program-info,.ticket-grid,.cause-grid,.verify-grid{grid-template-columns:1fr}.workspace-dialog{width:100vw;height:100vh;border-radius:0}.ticket-list-head,.detail-hero{display:block}.detail-facts{margin-top:18px}.detail-block{padding:55px 22px}.detail-hero h2{font-size:32px}}

.issue-illustration{position:absolute;inset:0;z-index:1;overflow:hidden;background:radial-gradient(circle at 70% 30%,color-mix(in srgb,var(--accent) 36%,#0b203d),#0b203d 62%);transition:.35s}
.person{position:absolute;left:16%;bottom:11%;width:150px;height:250px}
.person-head{position:absolute;left:42px;top:0;width:68px;height:68px;border-radius:50%;background:#ffd1b7}
.person-head:before{content:"";position:absolute;left:0;right:0;top:-8px;height:31px;border-radius:38px 38px 12px 12px;background:#172b46}
.person-body{position:absolute;left:22px;top:64px;width:108px;height:145px;border-radius:50px 50px 22px 22px;background:color-mix(in srgb,var(--accent) 72%,white)}
.person-arm{position:absolute;top:95px;width:24px;height:105px;border-radius:14px;background:#ffd1b7;transform-origin:top}
.arm-left{left:13px;transform:rotate(15deg)}.arm-right{right:10px;transform:rotate(-28deg);animation:helpWave 2.8s ease-in-out infinite}
.device{position:absolute;right:14%;bottom:15%;width:230px}
.device-screen{height:145px;border:10px solid #e8eef6;border-bottom-width:16px;border-radius:12px;background:#fff;display:grid;place-items:center;box-shadow:0 22px 40px rgba(0,0,0,.22)}
.device-screen span{width:54px;height:54px;border-radius:50%;display:grid;place-items:center;background:#e7473d;color:#fff;font-size:30px;font-weight:900;animation:pulseIssue 1.8s ease-in-out infinite}
.device-base{width:280px;height:16px;margin-left:-25px;border-radius:0 0 16px 16px;background:#cfd9e6}
.signal{position:absolute;border:3px solid color-mix(in srgb,var(--accent) 78%,white);border-left-color:transparent;border-bottom-color:transparent;border-radius:50%;opacity:.75;animation:signalPulse 2.2s ease-out infinite}
.s1{right:10%;top:14%;width:42px;height:42px}.s2{right:7%;top:10%;width:72px;height:72px;animation-delay:.35s}.s3{right:4%;top:6%;width:104px;height:104px;animation-delay:.7s}
@keyframes helpWave{50%{transform:rotate(-12deg)}}@keyframes pulseIssue{50%{transform:scale(1.08);box-shadow:0 0 0 13px rgba(231,71,61,.12)}}@keyframes signalPulse{0%{opacity:0;transform:scale(.75)}45%{opacity:.8}100%{opacity:0;transform:scale(1.15)}}
.ticket-card.resolved .ticket-icon{cursor:pointer;position:relative}.ticket-card.resolved .ticket-icon:after{content:"Click to reopen";position:absolute;bottom:5px;font-size:9px;letter-spacing:.04em;color:var(--green);opacity:0;transform:translateY(4px);transition:.25s}.ticket-card.resolved:hover .ticket-icon:after{opacity:1;transform:none}

.program-icon{background:white!important;padding:8px;width:92px;height:92px}.program-logo{width:100%;height:100%;object-fit:contain}.visual-brand>div{background:white!important;width:150px!important;height:62px!important;padding:5px}.visual-logo{width:100%;height:100%;object-fit:contain}.workspace-icon{background:white!important;width:64px!important;height:50px!important;padding:4px}.workspace-logo{width:100%;height:100%;object-fit:contain}.ticket-logo{width:145px;height:48px;object-fit:contain}.issue-visual.has-image{cursor:zoom-in}.issue-visual.has-image:after{content:"Click to enlarge";position:absolute;right:14px;bottom:14px;z-index:5;padding:8px 11px;border-radius:10px;background:rgba(7,26,49,.82);color:white;font-size:10px;opacity:0;transition:.25s}.issue-visual.has-image:hover:after{opacity:1}.image-lightbox{width:96vw;height:94vh;border:0;padding:0;border-radius:20px;background:#081a31;overflow:hidden;box-shadow:0 35px 100px rgba(0,0,0,.48)}.image-lightbox::backdrop{background:rgba(2,10,20,.88);backdrop-filter:blur(9px)}.lightbox-toolbar{height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 18px;background:#fff}.lightbox-toolbar span{font-weight:800}.lightbox-toolbar div{display:flex;gap:8px}.lightbox-toolbar button{min-width:40px;height:38px;border:1px solid #dbe4ee;background:#f4f7fb;border-radius:10px;cursor:pointer;font-weight:800}.lightbox-stage{height:calc(100% - 64px);overflow:auto;display:grid;place-items:center;padding:28px}.lightbox-stage img{max-width:90%;max-height:86%;object-fit:contain;transform-origin:center;transition:transform .18s;box-shadow:0 18px 60px rgba(0,0,0,.38)}

/* Real product logo sizing */
.program-logo,.visual-logo,.workspace-logo,.ticket-logo{
  object-fit:contain;
  object-position:center;
}
.program-icon{
  overflow:hidden;
}
.program-icon .program-logo{
  max-width:100%;
  max-height:100%;
}
.visual-brand>div{
  overflow:hidden;
}
.workspace-icon{
  overflow:hidden;
}
.ticket-logo{
  max-width:140px;
  max-height:54px;
}

.hero-graphic,
.graphic-scene,
.illustration,
.character,
.mascot,
.floating-graphic,
.visual-graphic{
display:none !important;
visibility:hidden !important;
opacity:0 !important;
}


/* Final logo and ticket layout corrections */
.program-icon{
  width:132px!important;
  height:112px!important;
  padding:0!important;
  background:transparent!important;
  border-radius:0!important;
  box-shadow:none!important;
  overflow:visible!important;
  display:flex!important;
  align-items:center!important;
  justify-content:flex-start!important;
}
.program-logo{
  width:100%!important;
  height:100%!important;
  max-width:132px!important;
  max-height:112px!important;
  object-fit:contain!important;
  object-position:left center!important;
  display:block!important;
}
.visual-brand>div{
  width:190px!important;
  height:88px!important;
  padding:0!important;
  background:transparent!important;
  border-radius:0!important;
  overflow:visible!important;
  flex:none!important;
}
.visual-logo{
  width:100%!important;
  height:100%!important;
  object-fit:contain!important;
  object-position:left center!important;
}
.workspace-icon{
  width:78px!important;
  height:56px!important;
  padding:0!important;
  background:transparent!important;
  border-radius:0!important;
  overflow:visible!important;
  flex:none!important;
}
.workspace-logo{
  width:100%!important;
  height:100%!important;
  object-fit:contain!important;
  object-position:left center!important;
}
.ticket-logo{
  width:150px!important;
  height:58px!important;
  max-width:150px!important;
  max-height:58px!important;
  object-fit:contain!important;
  object-position:center!important;
}
.issue-visual{background:#fff!important}
.issue-visual img{object-fit:contain!important;padding:12px}
.issue-visual.has-image .error-window{display:none!important}
.cause-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:13px!important;min-height:120px}
.cause-item{display:flex!important;visibility:visible!important;opacity:1!important}
@media(max-width:700px){.cause-grid{grid-template-columns:1fr!important}}

/* Final unified presentation color */
:root{
  --accent:#08A9D8;
  --blue:#08A9D8;
}
.open-tickets,
.resolve-ticket:not(.reopen){
  background:#08A9D8 !important;
}
.program-number,
.program-info span,
.ticket-list-head span,
.micro-label,
.quick-check span,
.eyebrow.dark{
  color:#08A9D8 !important;
}
.program-section .use-chips span{
  background:rgba(8,169,216,.08) !important;
}
.program-visual{
  background:linear-gradient(145deg,#fff,#f7fdff) !important;
}
.visual-body{
  background:radial-gradient(circle at 65% 30%,rgba(8,169,216,.14),#fff 62%) !important;
}

/* Larger program name in the right-side preview card */
.visual-brand b{
  font-size:34px !important;
  line-height:1.1;
  letter-spacing:-.025em;
  font-weight:800;
  color:#10233e;
}
.visual-brand{
  gap:22px !important;
  align-items:center;
}

/* Keep the button close to the reference proportions */
.open-tickets{
  min-width:305px;
  justify-content:space-between;
  padding:18px 24px !important;
  border-radius:18px !important;
  font-size:18px;
}

.scenario-cards{
  display:grid;
  gap:12px;
  margin:0 0 14px;
}
.scenario-cards article{
  background:white;
  border:1px solid var(--line);
  border-radius:16px;
  padding:17px 18px;
}
.scenario-cards span{
  display:block;
  font-size:10px;
  font-weight:900;
  letter-spacing:.11em;
  color:#08A9D8;
  margin-bottom:7px;
}
.scenario-cards p{
  margin:0;
  color:#51647b;
  line-height:1.6;
  font-size:14px;
}
.user-report blockquote{
  font-size:22px;
  line-height:1.5;
  margin-bottom:18px;
}
.solution-step p{
  font-size:15px;
}